As part of our response to COVID-19, we’re taking additional proactive steps to ensure the health and safety of anyone visiting our office so you can feel confident you and your loved ones are protected while at our office.

Here are several common questions and answers addressing our increased safety measures.

What are you doing to keep patients safe?

We’ve taken several additional steps to help ensure the health and safety of our patients and staff at this time.

Here’s what our team is doing to keep you safe:

  • Enforcing 6-foot social distancing measures throughout each location.
  • Cleaning and sanitizing equipment after each use.
  • All employees are wearing a mask. We are insisting all patients wear a mask.  This is being communicated during appointment confirmations.
  • Using extra hand-sanitizing stations.
  • Increasing the frequency and intensity of handwashing and office cleaning.
  • Requiring a questionnaire be completed to determine if patients have traveled recently or are showing any fever or respiratory symptoms before coming to the office.
  • Having our team avoid non-urgent personal travel and follow the same return to the office protocols as patients.
  • Scheduling daily meetings with staff to share the best practices, workflow adjustments and protocols

Depending on the reason for your visit, you may be able to change your in-office appointment to a telemedicine appointment. Please contact our team to inquire about scheduling a telemedicine appointment.

Aside from the additional safety protocols, you’ll experience several differences during your appointment with your provider as well including the use of social distancing whenever possible and a mask being worn at all times.

Our goal is to provide you with the same quality care you’ve always been able to receive with us while following all recommended federal, state and local COVID-19 guidelines.

Yes, for the safety of you and our team, we ask that you wear a mask during your visit.

COVID-19 symptoms may appear at any point from two to 14 days after exposure. Common symptoms, in no particular order, include:

  • Chills
  • Cough
  • Fever
  • Headache
  • Loss of taste or smell
  • Shortness of breath
  • Sore throat
  • Muscle pain

The health and safety of our team, our patients and our community is our top priority. If you believe you are experiencing symptoms of the virus, please contact our office and reschedule your appointment as soon as you can.

Our team has a set of specific guidelines and protocols in place to follow should a patient with COVID-19 visit an office location. You can feel confident all appropriate recommendations from the CDC will be followed as well as extensive disinfecting, cleaning and proper social distancing measures will be implemented as quickly as possible.

We ask all patients that have tested positive for COVID-19 please let our staff know and reschedule their appointments until their self-quarantine/isolation period is over. If you are still experiencing symptoms, please reschedule your appointment.

We will continue your therapy in the safest possible manner and do everything within our power to give you the confidence to participate in therapy. During your recovery and any subsequent office visits, we ask you to follow all recommended safety protocols and guidelines. Depending on the reason for your visit, you may be able to change your in-office appointment to a telemedicine appointment. If an issue arises where your recovery would be affected due to COVID-19, a member of our team will reach out to inform you of the situation and available options to you and your loved ones.

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